We called about a ct4-v blackwing which is a little hard to find initself, Natalie knew it was a four hour drive for us and by the time we got there she had them not only have that car ready for us she had a second option waiting all cleaned and detailed up for us. After we went to dinner and came back they had us on the road and done that very same day she even talked 2 other guys into staying late to finish the deal even though it was a Friday... thanks guys for making it happen and for the wonderful experience!

The customer service at this Cadillac dealership is simply amazing!!! The service done on my vehicle was above average as well. Will definitely be using this dealership for all future car needs as well. Keep up the great work!!!!

This is one of the best. had bumper put on and roters and pads I would totally recommend this place did a great job and customer service was wonderful glad I found this place will never go anywhere else

After months of researching and then searching for the right truck.. Finance Justin and used car Dave took the time to make me feel like family. They found me exactly what I was looking for and at the best price yet. Contact these guys, they are the best.

Christopher is awesome! I drove 2 1/2 hours to buy my new car. The best experience I have had buying a car. First class service. I would recommend him to anyone. Keep up the good work Christopher!! Thank you for the help.

I purchased a used vehicle from Genesis Cadillac, Christopher was so helpful over the phone and in person. I drove 2 1/2 hours and it was worth it. I would recommend this dealer and Christopher to anyone looking for a new ride.

The guys in service department are so friendly and professional. Thank you for getting me in quickly...

I had a great experience here at Genesis. I had an idea of what I wanted going on, and Dave helped me out big time in choosing the right one for me. Everything was easy and laid back from start to finish, and Justin made the financing a breeze too. If you're looking for a used car, you can't go wrong with this place.

Genesis Dealership has excellent service so I would recommend it to anyone that need good service.

Best service with the friendliest staff

The service was great and timely my car was returned clean also they were very nice

Considering this deal was conducted online things went pretty smoothly and met all of my expectations or even exceeded my expectations. Things could have went wrong but no real problems. Natallie was great at keeping in touch and making sure everything went smoothly. My only complaint would be that cars.com advertised the vehicle at a lower price than what we paid for it.

Very polite very professional I would recommend this dealership. Much better experience with the service department than the dealership that I used to go to. Will probably buy my next Cadillac from them.

I was impressed with the vehicle and with the way the dealership reached out to me. Unfortunately, they are located in Michigan and we are in central Illinois and unable to get there and see the car.

Excellent Customer Service!

Ask for John DeGrande! He found our Cadillac with ease and the whole transactions was quick and seamless! Very professional and truly cares about his clients! Our family has been using him for over 20 years! Thanks John! We love our new Cadillac!

The salesman - Mr. Wallingford is polite, knowledgeable and professional. The staff was very helpful and kind as well. The customer service and experience is impeccable.

If you want to experience the true Cadillac experience go to Genesis Cadillac and ask for Larry!

The best Cadillac dealership in Michigan!!! The lady in charge of scheduling is a life saver!! They had my truck in and out within 2 days, respectful , kind and caring employees, thanks again!!

Genesis service is very good….Professional people.

Everyone was amazing, I worked with David and he really got the job done!! Definitely recommend!!

Very friendly to work with!!

Clarice was a great buyer-advocate, kept me informed, and the process was easy. Thanks!

I dropped in late last Friday with several instrument panel & side view mirror questions. STEVE was superb with is knowledge, patience, and courtesy.

My experience was great! My sales Rep Clarice Russell is the best hands down. She is always warm and friendly, very knowledgeable and took my needs and concerns into consideration. She makes car buying quick and easy! I leased with her at another dealership and followed her to this one. Very honest and professional. Go see her if you are looking for a Cadillac!! Thanks Genesis for having such a wonderful sales rep !!