So far sooooo good!

The dealer is organized but for the transporters there is no consideration, the time on Google is 8:30 am, it is not the correct time. They do not have a place to unload, you have to park the truck in the middle of the intersection, that is at least one ticket, please improve that and be more flexible with the transporters. God bless your business.

I went to Genesis Cadillac looking for a new car and was met by Natalie Sells. We discussed what I was looking for in a car and what my specific needs were as well as options I was interested in. Natalie suggested I test drive an XT4 and when I returned she had an offer sheet prepared with all the vehicle details and financing options. A week later I returned and test drove an XT5 and again Natalie had an offer sheet prepared when I returned. A day later I decided on the XT5 and took delivery that week. Natalie was professional, very personable, had extensive product knowledge, was very efficient and made the overall buying experience enjoyable. Thanks Natalie.

The service lane is the best in the biz. AJ, Chris, and Kris are always spectacular. Love how the dealership looks after the renovations too!

Purchasing a vehicle can be stressful, but not at Genesis Cadillac! Every step, from our first phone contact, to driving off the lot with our beautiful new car was a delight! Our sales rep Natalie was awesome! She made sure we had everything ready upon our arrival.Everyone we encountered at Genesis treated us with respect and were so pleasant. We worked primarily with Natalie and Vincent (finance). They were patient with us and gave us plenty of time to make financial decisions. I highly recommend Genesis Cadillac and be sure to visit Natalie!

Can't say enough good things about my experience at Genesis Cadillac. I have bought or leased 7 cars over my lifetime and It was the easiest car purchase I have gone through. No B.S., just decide and sign. I'm a bit particular, and my sales person Joe Thomas was excellent and rolled with my personality perfectly. Well worth the drive from Dearborn heights to shop at this dealer.

I was thinking about a buying new Lincoln, as my current Cadillac lease had expired. I had a good experience with my current Cadillac dealer, so I thought I would give them another try. Wow, I didn’t expect such good service. My salesperson Natalie Sells (That’s her real name) made me feel so welcome and made sure I got the best deal possible. She went way above and beyond what was expected. She answered all my questions, and did not use any high-pressure sales tactics. (Unlike the Lincoln dealer) I certainly would do business with her again. Many kudos to Natalie I did lease my new Cadillac from Genesis, and the experience was fantastic from beginning to end. Thanks, Genesis, and Natalie for such a great experience!

Head & Shoulders above the rest! I took my CT-6 in for an oil change and inspection today. Chris wrote it up and took care of everything. Vehicle came back spotless :) Comfortable chairs and refreshments if you want them. I will be back!!!!

No matter if your in for service or looking for a vehicle you are always met by friendly faces and make you feel like family.

Wouldn't go anywhere else. They are wonderful there. AJ is the best!

I have never had such a fantastic experience at a dealership like we did at Genesis. Karmesha our sales person did everything she could to help us get out of our lease to something we wanted. Vince in finance was great. I know we were a challenge at times but they stuck it out and we have a wonderful vehicle. Thank you staff at Genesis you are of the highest quality of people. Thank you sooooo much.

This dealership has the best customer service with great and knowable staff. Layne Gagliano is who helped me with my lease and made the whole process very easy and smooth. It was so fast and delivered my car to the door. Would definitely go back and recommend all my family and friends to go there.

Great customer service!… very knowledgeable & professional!…

Just purchased a CTS from Karmesha Clark and she was great! She was very helpful and I highly recommend seeing her if you’re looking to get into a vehicle. Also her manager Dave Frazier, Vincent in financing and AJ in service were all very personal and made sure me, the customer was happy with my purchase. Rather it be a Cadillac or one of there other used vehicles I recommend this spot.

Set up appointment for oil change and tire rotation. I was treated very respectfully. The porter was also very nice and took extra care with my vehicle. I am definitely going back for any of my service needs.

Genesis Cadillac is the first place I call for servicing my vehicle. I usually work with Chris and he gets me in and out within a timely manner every visit. Recently, I had a windshield wiper blade stop working and he got me in and out in 5-10 minutes so I could get on my way to work. The staff is friendly and accommodating and do their best to offer you the best service.

Joey went above and beyond, he was the best at accommodating me and helping me with my Escalade! The best dealer hands down! Great experience!! Super fast service!!

Genesis Cadillac is a great place to go for a new or used car I had a great experience the people there are very knowledgeable and friendly. I will be returning in the future to purchase a car again. My dealer Sean Bradley was excellent in working with me I would recommend him to anyone who is going to buy a new or used car.5 stars

I would like to thank Mr Shaun Bradley my sales person for all the help in purchasing my new vehicle. He was very knowledgeable and made the process very easy. I would recommend him to all that are looking for a new or used vehicle. Also I would like to thank Genesis Cadillac for being so kind and friendly I will be returning in the future for another vehicle thank you again.

They are all nice and kind Explain everything easily and already know what I wanted

The team @ Genesis Cadillac could not have been more wonderful throughout the entire process of getting my new truck! It took a long time (15 months) to get the vehicle I wanted due to the specifications & customization I wanted but Natalie was awesome throughout the way in helping me get it and was very upfront every step of the way! I will never be buying another Cadillac from any other dealership! Thanks again for a great experience!

It was the best car buying experience. Natalie Sells, our salesperson for XT5. She was professional, kind, knowledgeable, and helpful. She takes the time to go over some of the vehicle features and answered questions we had. Thank you, Natalie and Vincent. We would recommend Natalie and Vincent to everyone where you will be treated by them like family.

Picked up our 2016 Chrysler 200C today. A gift for our grandson. Natalie Sells was our salesperson, she was wonderful and helped throughout the process. All the staff at Genesis were great also. A Rating!

Natalie sells was fantastic to work with. Answered all my questions and concerns and her entire team at Genesis cadillac made the process extremely easy and fast. Will definitely recommend Natalie and her team to anyone.

Great experience at this dealership. Joan Billings was excellent to deal with. The process was smooth and fast and I could not be happier. I will definitely recommend this dealership to everyone!!!